Consumer Rights
Insurance companies, along with the brokers and agents who sell home, auto and business insurance, are committed to safeguarding your rights when you shop for insurance and when you submit a claim following a loss.
Your rights include the right to be informed fully, to be treated fairly, to timely complaint resolution, and to privacy. These rights are grounded in the contract between you and your insurer and the insurance laws of your province.
Customer Complaints
Westminster Mutual Insurance Company seeks to maintain its reputation as a Mutual Company that delivers high quality, professional services. Westminster is also committed to maintaining its responsiveness to the needs and concerns of its clients.
Our customer complaint policy is designed to provide guidance to its clients on the manner in which Westminster will receive and handle complaints made against the Company, or any of its representatives.
Ontario Mutuals
Ontario Mutuals are uniquely community focused. They give back in a big way. Last year, the mutuals collectively donated over three million dollars to charities, hospitals, town projects and more.
Ontario Mutuals: Insurance FAQs
Ontario Mutuals has a great series of short videos to answer frequently asked questions about insurance in Ontario:
- Small Business Insurance – What you need to know
- What you need to know about Home Insurance
- Why Boat Insurance?
- Different Types of Car Insurance in Ontario
- Does my Auto Insurance Cover Rental Cars?
- How much car insurance do you really need?
Association Links
Family Safety and Security Links
EMO – Emergency Management Ontario
GC.CA – Ontario regional risks and what to do
GetPrepared – Prepare an Emergency Preparedness Kit
OACS – Ontario Crimestoppers
OPP – Bullying, Cyber Bulling
Parachute – Safe Kids Canada
Public Safety – Public Safety Canada
WSPS– Workplace Safety & Prevention Services
911 – 911 Information
Insurance Affiliation
CAMIC – Canadian Association of Mutual Insurance Companies
FMR – Farm Mutual Re
FSRAO – Financial Services Regulatory Authority of Ontario
IBAO – Insurance Brokers Association of Ontario
IBC (an inventory tool) – Insurance Bureau of Canada
IIOC – Insurance Institute of Canada
OMIA – Ontario Mutual Insurance Association (primary trade association)
Better Business Bureau – https://www.bbb.org/
Agriculture Links
Better Farming – Ag News Magazine (publication)
CFFO – Christian Farmers Federation of Ontario
COFS – Canadian Outdoor Farm Show
Ontario.ca – Farm Guide to Farm Equipment on Highway
OFA – Ontario Federation of Agriculture
OMAFRA – Ontario Ministry of Agriculture, Food & Rural Affairs
Ontario Farmer – Ag Newspaper (publication)
ROI – Rural Ontario Institute
Stats Canada – 2011 Census of Agriculture
Auto Links
MTO – Ontario Ministry of Transportation
MTO information – Ontario Travellers’ Information
Ontario.ca – Register and insure a vehicle in Ontario
Road Information – Information on provincially maintained highways
Services Ontario – Where to get your license and plates renewed
